Hello,
Thank you for reaching out regarding your refund request.
I understand your concerns and apologize for any inconvenience caused. If you have already submitted your refund request and provided all the necessary details, including the invoice ID, and are now being asked for more specific information, I recommend replying to the ticket with the information you have already provided. Our team will review your case and assist you accordingly.
If you feel that you have provided all the required proof and are still being asked for additional details without clear guidance on how to provide them, please reply to the ticket expressing your concerns. Our team will escalate the matter and ensure that your refund request is processed appropriately.
We value your feedback and aim to resolve this matter promptly. Thank you for your understanding.
If you need further assistance or have any other questions, please feel free to let us know.
Sources:
Rank Math Refund Policy » Rank Math
How to Get a VAT/GST Refund from Rank Math » Rank Math
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Looking forward to helping you.
