Проблемный плагин: Rank Math SEO (версия 1.0.1.56.1)

#136678
  • При обновлении до версии плагина до версии 1.0.56.1 возникла критическая ошибка сайта, с невозможностью входа на сайт.
    Сейчас плагин отключен совсем. Уточните причины некорректной работы плагина и как это устранить.

    Версия WordPress 5.6
    Текущая тема: Customizr (версия 4.4.3)
    Проблемный плагин: Rank Math SEO (версия 1.0.56.1)
    Версия PHP 7.2.31

    Ошибка с типом E_ERROR возникла на строке 23 файла /home/c/cj76719/wordpress_4/public_html/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php. Сообщение об ошибке: Uncaught Error: Class ‘RankMath\Analytics\Data_Fetcher’ not found in /home/c/cj76719/wordpress_4/public_html/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php:23
    Stack trace:
    #0 /home/c/cj76719/wordpress_4/public_html/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php(75): rank_math_1_0_49_enable_new_analytics_module()
    #1 /home/c/cj76719/wordpress_4/public_html/wp-content/plugins/seo-by-rank-math/includes/class-updates.php(89): include(‘/home/c/cj76719…’)
    #2 /home/c/cj76719/wordpress_4/public_html/wp-content/plugins/seo-by-rank-math/includes/class-updates.php(77): RankMath\Updates->perform_updates()

    #3 /home/c/cj76719/wordpress_4/public_html/wp-includes/class-wp-hook.php(287): RankMath\Updates->do_updates(”)
    #4 /home/c/cj76719/wordpress_4/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #5 /home/c/cj76719/wordpress_4/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #6 /home/c/cj76719/wordpress_4/public_html/wp-adm
    __________________________________________________________________________________________________________________

    When updating to the plugin version to version 1.0.56.1, a critical site error occurred, with the impossibility of entering the site.
    The plugin is now completely disabled. Check the reasons for the plugin malfunctioning and how to fix it.

    WordPress 5.6 version
    Current theme: Customizr (version 4.4.3)
    Problem Plugin: Rank Math SEO (version 1.0.56.1)
    PHP version 7.2.31

    An error with type E_ERROR occurred on line 23 of the file /home/c/cj76719/wordpress_4/public_html/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php. Error message: Uncaught error: Uncaught Error: Class ‘RankMath\Analytics\Data_Fetcher’ not found in /home/c/cj76719/wordpress_4/public_html/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php:23
    Stack trace:
    #0 /home/c/cj76719/wordpress_4/public_html/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php(75): rank_math_1_0_49_enable_new_analytics_module()
    #1 /home/c/cj76719/wordpress_4/public_html/wp-content/plugins/seo-by-rank-math/includes/class-updates.php(89): include(‘/home/c/cj76719…’)
    #2 /home/c/cj76719/wordpress_4/public_html/wp-content/plugins/seo-by-rank-math/includes/class-updates.php(77): RankMath\Updates->perform_updates()
    #3 /home/c/cj76719/wordpress_4/public_html/wp-includes/class-wp-hook.php(287): RankMath\Updates->do_updates(”)
    #4 /home/c/cj76719/wordpress_4/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #5 /home/c/cj76719/wordpress_4/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #6 /home/c/cj76719/wordpress_4/public_html/wp-adm

Viewing 1 replies (of 1 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Проблемный плагин: Rank Math SEO (версия 1.0.1.56.1)’ is closed to new replies.