не работает про версия

Hello,

We apologize for the inconvenience you are facing with the Rank Math PRO version not reflecting on your website. It seems like the plugin is still showing the free version, and your account also indicates the free version.

To assist you further with this issue, we recommend assigning this ticket to a human agent by clicking on the available buttons so that our support team can investigate the problem and help you resolve it promptly.

Thank you for bringing this to our attention, and we appreciate your patience while we work on resolving this issue for you.

Click here to assign this ticket to a human agent

Sources:
The #1 WordPress SEO Plugin in 2023 – Rank Math
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Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Please ensure that you have installed both the Free and the PRO plugins on your website as you need them together. You can download the Rank Math PRO plugin files from your account page: https://rankmath.com/my-account/

After that, reconnect your Rank Math plugin to your Rank Math account. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.