Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please share your domain so we can check from our end? You can also check if your site runs with our external tool here: https://rankmath.com/tools/seo-analyzer/
Looking forward to helping you. Thank you.
Thanks a lot! The external tool runs smoothly without any problem. The plugin however encounters http 403 error code. I have also tried flushing SEO analysis data using the database tool to no avail. My website address is https://www.rockrosetech.com.
Hello,
It appears your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Once done, you can run the SEO Analysis once again.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
