help

#95629
  • Resolved James
    Rank Math free

    i am totally confused as to whether i have created a rank math account or not.

    in wordpress i have connected previously – unsure how….

    now got a message saying:

    Thank you for updating Rank Math! We’ve completely revamped our Analytics module with Google Analytics & Google Search Console integrations. For a seamless experience, please re-authenticate your Google account.

    • This topic was modified 3 years, 11 months ago by James.
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  • Hello,

    Thank you for getting in touch with us.

    Yes, you have created an account on Rank Math and that is what you are using to open this ticket.

    You can re-authenticate your Google account to pull your search console and analytics data at WordPress Dashboard > Rank Math > General Settings > Analytics.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    James
    Rank Math free

    Thanks – i have done that now…..

    Can you tell me if the analytics code is installed or needs installing?

    do i need to link again the analytics?

    thanks
    james

    Hello,

    You can connect analytics code by heading to Rank math > General Settings > Analytics. The Rank Math plugin does not create a new Analytics profile if the app finds something in the account.

    In that case, it simply lists the profiles already available.

    Also, please read the replies posted here:
    https://support.rankmath.com/ticket/connecting-google-account-and-analytics-permissions/?view=all#post-92239
    and
    https://support.rankmath.com/ticket/connecting-to-google-analytics/?view=all#post-92202

    Hope that clears the confusion. If you have any further questions, please feel free to ask. We are here to help.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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