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Hello Support Team
I receive this error when I want to activate Rank Math for my WP multisite (“Plugin could not be activated because it triggered a fatal error). Please advise me how can I fix it.
Thanks
Sep
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Hello,
Sorry for any inconvenience that might have been caused due to that.
It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.
1. Please follow these steps to fix the issue:
https://rankmath.com/kb/fatal-error-after-1-0-49-update/2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.
Here’s a video screencast:
<figure class=”wp-block-video”><video controls=”” src=”https://i.rankmath.com/KStFug+”></video></figure>Please clear all the cache, including the server after following the above process.
That should resolve the issue. Thank you.
- This reply was modified 4 years, 2 months ago by Michael Davis.
Hello
Thanks for your reply. I followed the steps but I get the same error.
Looking forward to hearing back from you.
ThanksHello Team,
I am also getting the same error, please help ASAP.Here is the error massage:
WordPress database error: [Table ‘nojukeim_dbenewghdb.wp_actionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM wp_actionscheduler_actions a WHERE a.hook=’rank_math/analytics/daily_tasks’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1WordPress database error: [Table ‘nojukeim_dbenewghdb.wp_actionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM wp_actionscheduler_actions a WHERE a.hook=’rank_math/analytics/daily_tasks’ AND a.status=’pending’ ORDER BY scheduled_date_gmt ASC LIMIT 1WordPress database error: [Table ‘nojukeim_dbenewghdb.wp_actionscheduler_actions’ doesn’t exist]
SHOW FULL COLUMNS FROMwp_actionscheduler_actions
Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Table ‘nojukeim_dbenewghdb.wp_actionscheduler_actions’ doesn’t exist in /home/nojukeim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /home/nojukeim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL) #1 /home/nojukeim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action)) #2 /home/nojukeim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(105): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #3 /home/nojukeim/public_html in /home/nojukeim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44
Hello,
Can you please try the following plugin instead?
https://github.com/rankmath/_repair-action-scheduler-multisiteLooking forward to helping you. Thank you.
Hello
Thanks for your reply. I followed the steps but I get the same error.
Looking forward to hearing back from you.
ThanksHello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I’m going to give you temporary access as detailed in your reply, what’s your email address?
Hello,
You can use any random email address as we would need only the temporary link and the FTP details.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have tried to log in but the link seems to don’t work. In fact, it redirects me to the homepage and it is an empty white page.
Could you check it?
Looking forward to help you.
Hi Alberto
Sorry for the inconvenience, the link was expired. Please check the new one.
Thanks
SepHi Alberto
I updated the rank math plugin and the problem is solved.
Thanks
SepHi Alberto
I updated the rank math plugin and the problem is solved.
Thanks
SepHello,
We are super happy that you resolved your issue.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
The ticket ‘Plugin could not be activated because it triggered a fatal error.’ is closed to new replies.