Account is incorrect

I paid $284.62 on November 30th, 2025 for SEO for 200 websites and that is what my account should reflect. It seems that this account reflects the free plugin that I was using 2 years ago.
Why are there no connecting sites? Is there more than one account in our name? How could that happen?
I want to cancel the Content AI but I can’t because it’s not showing in my account. DO NOT bill my credit card for Content AI.