Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you also share some FTP login details so we can check the logs plus manually disable the plugin if we get the critical issue meanwhile testing?
Looking forward to helping you. Thank you.
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Thank you for your help. I’ve added the information to the secured section. Please let me know what the issue is so that i can fix it on a few other sites. Thank you.
Hello,
I don’t see any error on your site after activating the Rank Math plugin. Can you please give us the steps to reproduce this issue?
Looking forward to helping you.
The site no longer crashes when enabling the Rank Math plugin. Not sure what changed, but however it’s now working, thanks!
John
Hello,
Those are good news! (I guess it is due to the auto-update to the last version we released) Then, do you have any other questions? Or do you want us to close this thread? In any case, we will be here if you have any other questions or issues in the future.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
