Refresh failure

Hello,

Thank you for reaching out to us, and we apologize for the inconvenience you’re experiencing with your Content AI credits.

It seems that there might be an issue with your account or the connection between your website and Rank Math. To resolve this, please follow these steps:

1. Log in to your Rank Math account and ensure that the correct website is listed under the “Websites” tab. You can do this by visiting this URL: https://rankmath.com/my-account/websites/

2. If the website is listed correctly, please disconnect and then reconnect your Rank Math account from your WordPress admin area. You can do this by going to WordPress Dashboard > Rank Math > Dashboard > Help. Here’s a screenshot for reference:
   
   

3. After reconnecting your Rank Math account, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and display the correct one. Here’s a screenshot for reference:
   

If you continue to experience issues after following these steps, please let us know, and we’ll be happy to assist you further.

We appreciate your patience and understanding as we work to resolve this issue for you.

Sources:
How to Restore Missing Content AI Credits » Rank Math