Problem disconnecting google analytics from rank math

#424534
  • Resolved Simona Gernone

    2 years, 6 months ago

    Rank Math free

    Hi,
    a few days ago I had to disconnect my google analytics account from rank math (unfortunately google analytics seems to become “illegal” here in Italy). So to avoid problems, I preferred to disconnect the google analytics account from my site. To do this, I simply took away rank math’s access permissions to my google analytics account.
    However, I noticed that rank math continues to give me updated “Analytics” on my site’s bulletin board.
    Is this normal? How can I be sure that google analytics is no longer connected to the site via rank math?
    I thank you in advance for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    2 years, 6 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support.

    Please reconnect your Google account from your WordPress Dashboard > Rank Math > General Settings > Analytics, and configure only the Search Console setting and not the Analytics settings:
    reconnect

    Once you’ll reconnect and configure the Search Console settings, the data would be fetched only from your Google Search Console account and Google Analytics would remain disconnected.

    Hope this helps.

    Thank you.

    Simona Gernone

    2 years, 6 months ago

    Rank Math free

    Hi Prabhat,
    I did as you recommended. So the data that I’m continuing to receive is now coming from Google Search Console and not Google Analytics, right?

    Thank you for your help!

    Reinelle

    2 years, 6 months ago

    Hello,

    Yes, upon reconnecting your account, ensure that you have configured the permission for Google Search Console only.

    Here’s a link for more information about the permissions:
    https://rankmath.com/kb/analytics/#why-does-rank-math-require-various-permissions-when-connecting-your-google-account

    I hope that helps.

    Thank you.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Problem disconnecting google analytics from rank math’ is closed to new replies.