Emojis still disappears

#37546
  • Resolved Jesús Páez Moreno

    4 years, 9 months ago

    Rank Math free

    Hi!

    My problem is when I tried to save a page with an emoji on the title when the page reloads it disappears.

    This is a second ticket of https://support.rankmath.com/ticket/emojis-disappears/
    (sorry for the delay, but I was out due to an illness)

    My server staff told me that my database collation is able to save emojis. I tried to use Yoast and it saves emojis, so I think the problem is in Rank Math.

    Can you help me, please?

    Thanks in advance

    • This topic was modified 4 years, 9 months ago by Pratik.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please temporarily disable the country restrictions so that we can be able to access your site?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Jesús Páez Moreno

    4 years, 9 months ago

    Rank Math free

    I have enabled access from Singapore, Canada, India and Jamaica.

    Will it be enough?

    Thanks in advance 🙂

    Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hi there,

    Thanks for the follow up.

    We are checking this further and we will be getting back to you in a short while.

    Thank you for your continued patience.

    Jesús Páez Moreno

    4 years, 9 months ago

    Rank Math free

    Thank you for your attention 🙂

    Pratik

    4 years, 9 months ago

    Hello,

    My server staff told me that my database collation is able to save emojis. I tried to use Yoast and it saves emojis, so I think the problem is in Rank Math.

    I don’t think your server team has added the support to save emojis in the database. Even with the Yoast plugin, the emojis are not getting saved. Please check the screencast I added in the Sensitive Data Section.

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Emojis still disappears’ is closed to new replies.