Unable to connect my site to RankMath

#3600
  • Resolved Rahul Dasgupta

    5 years, 8 months ago

    Rank Math free

    Hi Michael/Todd,

    I wanted to connect my site to my Rank Math account but unable to do so. Iā€™m using Gmail (the one I’ve registered with) to login onto my account on RankMath.com from my website. But, I don’t see there is any specific option to log in through Google, wondering how can I connect then?

    Earlier Todd has resolved this issue by providing a password but I’m unable to find that in the sensitive data section. Moreover, I want to connect my Rank Math account to my sub-domain. Please let me know how to connect.

    Regards,
    Rahul

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    5 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    To be able to connect your site to Rank Math, you will need to create a free account by following the prompts on the login page using the link shown below:
    Sign up

    I hope this info helps. Thank you.

    ā€‹ā€‹ā€‹ā€‹ā€‹ā€‹

    Rahul Dasgupta

    5 years, 8 months ago

    Rank Math free

    Like I mentioned, I already have account on Rank Math with my Gmail. I used the Google option to register. But from my website I cannot connect/activate the plugin because Rank math settings doesn’t give any option to log in through Google, only email and password.

    Michael Davis

    5 years, 8 months ago

    Rank Math pro

    HI Rahul,

    Thanks for the follow up.

    Once you sign up using the Gmail option, you will receive an introduction email containing a username and password combination that you can use on your site.
    Please check your spam folder for this email or alternatively you can reset your password using the password reset option shown below:
    Reset

    I hope this info helps.

    Todd

    5 years, 8 months ago

    Rank Math free

    Hello Rahul,

    Ideally, you should have received a welcome email with your username and password combination. But, it seems like you didn’t get that email. We are looking into why that was the case.

    In the meantime, I have added your logins to your sensitive data section on this ticket.

    Please use them to connect the plugin with your account.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Rahul Dasgupta

    5 years, 8 months ago

    Rank Math free

    Thanks Todd, it works.

    Michael Davis

    5 years, 8 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    RankBot

    5 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Unable to connect my site to RankMath’ is closed to new replies.