Relink

#35170
  • Resolved Максим Витальевич

    4 years, 11 months ago

    Rank Math free

    Hello.
    Why, when adding a link inside a page to internal pages, linking, a comment automatically appears, with the paragraph where the link was inserted?
    ——
    I disconnect all plugins and themes. Included only the Classic editor. The error does not go away. After I do the linking, after saving, a comment immediately appears on moderation. The post on which the linking was made. And the author of the commentary leaves this article with which the linking is done.
    ——
    It’s just impossible to make links, after each link inserted – a comment appears! By the way, I observe this on all of their sites. The error is similar.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Michael Davis

    4 years, 11 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have just checked this post https://{domain-name}.ru/kak-prigotovit-olive.html but I cannot see any comment within the post or at the comments section.

    Could you please share some links and some screenshots so that we can investigate this further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Максим Витальевич

    4 years, 11 months ago

    Rank Math free

    Comments on moderation in the admin panel. Look at the admin panel.

    Michael Davis

    4 years, 11 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I cannot reproduce this issue on my end and thus it is likely that your theme is causing this. I’ve also created a test post and added a link but I cannot reproduce this issue.

    Can you please test this again?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Максим Витальевич

    4 years, 11 months ago

    Rank Math free

    Well, this is not a topic, I wrote that I plugged all the plugins and the theme too, anyway the error crashes. And in general, how can this be the case in the subject if this happens in the admin panel. I will try again this error occurs on all my sites. When I add a link with your linking function, a comment appears in the admin panel. Here I show you why the error pops up. I attach screenshots in PM.

    Максим Витальевич

    4 years, 11 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 11 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I have passed this on to our internal team for further testing since I cannot replicate it on my end.

    We will be getting back to you after a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Todd

    4 years, 11 months ago

    Rank Math free

    Hello,

    Seems like you have enabled pingbacks on your website. You must disable that to fix this issue. You can do that: https://www.wpbeginner.com/wp-tutorials/how-to-disable-trackbacks-and-pings-on-existing-wordpress-posts/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Relink’ is closed to new replies.