Have problem with Error 403 forbidden Indexing API

#338506
  • Resolved Mike Maxwell

    2 years, 11 months ago

    Rank Math free

    Before I could submit index API with no problem. However, today I cannot submit indexing. It just keeps saying Error 403: Forbidden.
    I’ve created a new Service Account, made a new API key, added a user with Owner level but the error still exists. Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Jaideep Asrani

    2 years, 11 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    You might have missed some steps mentioned in the tutorial.

    Here is a detailed video on setting up instant indexing:
    https://www.youtube.com/watch?v=tEmcwCc73Mc

    Please follow all the steps and instant indexing should work fine.

    If you have followed all the steps correctly and still getting this error then can you try using the http:// version of your URL instead of https://?

    Or check if you have verified the website on the Google Search Console using https and if not then please do and try again.

    Hope this helps. Let us know if it works or not.

    Mike Maxwell

    2 years, 11 months ago

    Rank Math free

    I tried using http:// but not work. Yesterday, I could still use instant indexing. However, today it is not working anymore.

    Anas

    2 years, 11 months ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Mike Maxwell

    2 years, 11 months ago

    Rank Math free

    I solved it. What I did: Uninstall “Instant Indexing Plugin”. Go back to Rank Math -> Instant Indexing -> Reset Setting. Then I can index API success

    Jeremy

    2 years, 11 months ago

    Hello,

    We are super happy that you have resolved your issue.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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