Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
I can check that both WWW and non-WWW versions of your sitemap are returning 200 status while only one version should. Please follow this guide to redirect all the versions of your sitemap to the non-WWW version https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#num-5-3-decide-which-version-www-vs-non-www-you-want-to-use
Once done, remove all previously submitted sitemaps from your GSC account and resubmit your main sitemap(sitemap_index.xml) and wait for Google to crawl it again.
Let us know how that goes. Looking forward to your update.
Hello Jaideep,
thank you so much for taking the time to reply and to your detailed reply.
i have did exactly as what the guide said and check the returning 200 status all the version are redirected to non www.
i have also tried to rename the submitted sitemap with ?sitemap01 according to the guide
still showing the same error here is a new screenshot: https://ibb.co/7nGGfGy
one last thing i want to tell you that i am using sitegound hosting
waiting your kind reply
BR
Hello,
I can confirm that the variations of the website and sitemaps are properly redirecting to the preferred variation.
i have also tried to rename the submitted sitemap with ?sitemap01 according to the guide
The renamed/alternate version of the sitemap is not available on ?sitemap01, rather, it is on ?sitemap=1.
I accessed the sitemaps as Googlebot and the sitemaps are properly acessible. You can have a look at the screenshot in the sensitive data section of this ticket.
As you’ve re-submitted the sitemaps, please wait for Google to crawl the website again as it would only see the changes once it crawls the website again.
Hope this helps.
Thank you.
Hello Prabhat,
i was writing an update to the ticked then i saw your reply,
i just deactivate the siteground security plugin and google could read the sitemap right away.
i will wait couple of days, till google read my site and index my site as its been almost 3 months and only home page, about and contact us page are crwaled, i still have like 15 pages of services not crawled.
so i guess it was the sitemap issue.
i will wait and once all craweld and indexed i will activate the siteground security plugin and confirm if that was the issue, so you guys can fix it with siteground.
i will update this ticket when i got any new update
thanks a lot again
you guys are amazing
Hello,
You can submit the URLs in the URL inspection tool and request indexing for the URLs.
I’ll also recommend that you exclude the sitemaps from caching.
You can refer to this guide:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
I hope this helps.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
