Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Could you please share the email ID you used to purchase the PRO/Business subscription of Rank Math so that we can investigate further?
Looking forward to helping you.
Thank you.
I logged into my account and then submitted this ticket so I assume your ticketing system took me out of my account? Seems foolish but anyway my email is l*****@h***************** under the name of randy Phypers.
Hello,
You can cancel your subscription by following this:
https://rankmath.com/kb/cancel-subscription/
and do you want us to merge the accounts to avoid any confusion?
Looking forward to helping you. Thank you.
merge what accounts? my email address is l*****@h***************** and we are connected using rank math using our gmail login with h*************@g********. As I said I logged with the same account that rank math uses (h*************@g********) and so not sure where the confusion lies.
Hello,
Sorry for the confusion and your patience.
We are able to see the payment history under the Invoices tab:
Please log in to the account under ***@happin***.com
Hope that helps. Thank you.
