Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Torbus,
Thanks for getting in touch with us.
If it is happening even after removing Rank Math, then it is not caused by Rank Math. As you mentioned, you have removed all traces of Rank Math but it is still happening.
Moreover, 5XX errors are server related so you might have to get in touch with your web hosting provider and ask them to look into it.
If you need our assistance with any Rank Math related queries, we are always here to assist.
if I switch off rankmath the error is gone.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
This is very strange, could you please share some FTP access as well so that we can dig deeper into this issue?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Torben,
Thanks for the reply.
We are checking this problem and we’ll get back to you in a short while.
We appreciate your patience. Thank you.
Yes, okay. You have to reactivate the required plugins. I am still working on the page. 😉
Hello,
Can you please contact your hosting team and ask them if they’ve disabled the debugging on your site? Even after enabling WP_DEBUG, I don’t see any errors being logged in the debug.log file and the error_log file in public_html folder is not accessible to the username you shared in the Sensitive Data Section.
Looking forward to helping you. Thank you.
Please see if it works now
Hi Torben,
Thanks for the follow up,
We are looking into the issue and cause, we’ll get back to you soon.
We appreciate your patience. Thank you.
hello dear team unfortunately you have no longer reported, if you can not help me with my problem, then please say that. i would then choose another product and would not support it anymore.
Hi Torben,
We are extremely sorry about this.
We are checking this issue. Please allow us some time to fully get to the bottom of this issue.
We really appreciate your patience.
Thank you.
