support ticket is now private?

#229876
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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    You seem to have opened the previous ticket in the PRO section of the support forums. The tickets in the PRO section are private which is why you are not able to access that ticket with this free account.
    PRO

    I’ve moved the previous ticket to the free section, you can now access that ticket:
    https://support.rankmath.com/ticket/problems-trying-to-pay-for-a-subscription/?view=all

    Let us know if you still face any issues.

    We are here to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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