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hello,

Thanks for getting in touch with us and sorry for the inconvenience caused.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Thank you for contacting Rank Math today.

The setup wizard launches right off the bat for me, is it possible that you have an outdated browser?
I have performed the basic setup steps, please head over to Rank Math > Dashboard > Setup Wizard and run the wizard again to finish the configuration.

Looking forward to helping you. Thank you.

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