Breadcrumb Woocommerce Make Primary Issue

Hello,

Thank you for contacting Rank Math and sorry for the delay and any inconvenience that might have been caused due to that.

From your breadcrumb settings, you have set the separator character as a hyphen (-) but the breadcrumbs on the frontend are separated by a front slash(/). It is likely that the breadcrumb data is loaded by the theme and not Rank Math.
You may need to edit your page templates and add a call to the following function to display the RM breadcrumbs:

<?php if (function_exists('rank_math_the_breadcrumbs')) rank_math_the_breadcrumbs(); ?>

Looking forward to helping you. Thank you.

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Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hi Simon,

Thanks for getting back to us.

This is an error with WooCommerce breadcrumbs on the single product pages and not Rank Math. It looks like the crumbs are not automatically updated when the category changes on the backend.
You can test this by replacing the breadcrumb function with the Rank Math breadcrumb function.

I hope this info helps. Thank you.

Hi Simon,

Thanks for getting back to us.

I am glad that this information helped 🙂

Feel free to contact us for any other questions, comments or suggestions. Thank you.