Hello,
We apologize for the issue you are facing regarding the deduction from your account. It seems there might be some confusion regarding the payment dates or the transaction itself.
To clarify this situation, we recommend checking your bank statement for any additional charges or transactions that may have occurred around that date. Additionally, if you believe there has been an error or if you need further assistance, please reply to this ticket with more details, and a human agent from our support team will assist you further.
Thank you for bringing this concern to our attention.
Looking forward to helping you!
If I have made a full payment on the 9th September why has an additional £80.01 been taken from my bank on 25th Sept have I checked my bank statement and is showing this please clarify
i want to talk to the agent
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Looking forward to helping you.
Can someone explain what’s going on here with this extra payment gone out of my account
Hello,
We have responded to a similar ticket you opened concerning this issue: https://support.rankmath.com/ticket/unrecognized-80-charge-on-25th-sept-2025/?view=all#post-1109968
To avoid duplication, we will be closing this ticket so we can focus on that one.
Thank you.