No download of PRO version available

#1069571
  • Resolved Cristiano Nordio

    2 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    Just bought a PRO version but in my Area is not available to download it.
    The email is the same
    Congratulations on Your Purchase!
    We have sent your login & invoice details to c***************@g********.
    No email in my inbox…

    And if i try to click the Download button from here https://rankmath.com/thank-you-pro/?okey=owo6Kj3VSpuj2xEdk0ZSgw nothing is happening

    email:
    Hi Cristiano,
    Thank you for making the purchase. Your support means the world to us, and we hope that you are happy with your purchase. If there’s anything that we can do to make you even happier, please let us know!
    YOUR ORDER DETAILS
    Rank Math SEO PRO
    Plan: Pro
    Unlimited Sites License
    Download Now

    No download is available….

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    2 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with downloading the PRO version of Rank Math. It seems like there might be a problem with your account or the email associated with your purchase.

    Here are a few steps you can take to resolve this:

    1. Check Your Spam/Junk Folder: Sometimes, emails can end up in the spam or junk folder, so please check there for the email containing your login and invoice details.
    2. Log into Your Rank Math Account: Go to your Rank Math account and see if the PRO version is available for download in your dashboard. If it’s not showing up, it could be due to using a different email address for the purchase.
    3. Use the Correct Email: Ensure that you are logged in with the same email address that you used to make the purchase. If you are still having trouble, please reply to this ticket with the email address you used for the purchase, and we can assist you further.
    4. Download Link Issue: If the download link from the thank-you page is not working, it may be a temporary issue. Please try again later or use the account area to download.

    If these steps do not resolve your issue, please reply to this ticket, and a human agent from our support team will take over and assist you further. Thank you for your patience!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Where Is My Rank Math PRO License Key?

    Cristiano Nordio

    2 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    Tried everything. Not working

    Rakibuzzaman Siam

    2 months, 2 weeks ago

    Hello,

    We’ve already replied to your other ticket on this issue. Please refer to this ticket:
    https://support.rankmath.com/ticket/download-pro-version-not-available/?view=all

    We are closing this ticket to avoid duplicate replies.

    Looking forward to helping you there.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘No download of PRO version available’ is closed to new replies.