Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
It sounds really weird. In this case, I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I don’t want to share my personal information with any third-party site like you. I can share SS to better understand for you… what you want to read for more details, If not possible then I will switch to Yoast!
Hello,
Could you please share you some examples of category URLs on your site.?
You should check to ensure you have pages assigned to your categories and they are set to index in Rank math > Titles & Meta > Product Categories and also on the individual product category pages under the advanced tab in Rank math meta box.
Looking forward to helping you. Thank you.
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Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.