zro impression - Support

Resolved YOUNESS AOUAD
9 months, 2 weeks ago

Rank Math free

HI
i have this website https://supperrecipes.com/ its connect correctly with search consol and google analytics and rank math connected to google analytics and everything was good, but the impression and keyword not shown in rankmath, everything is zero, thanks to help me
thanks

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
9 months, 2 weeks ago
Hello,

We apologize for the issue you are facing with zero impressions and keywords showing in Rank Math. Here are a few steps you can take to troubleshoot this problem:
1. Check Google Analytics Property: Ensure that you are using the correct Google Analytics property (Universal or GA4) and that the Google Analytics code is properly added to your website. If you haven’t done so, you can enable the Install analytics code option in Rank Math.
  
  You can find more details on integrating Rank Math with GA4 here.
2. Verify Rank Math Account Connection: Make sure your website is connected to the Rank Math account that has a PRO license. You can check this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab.
  
  If your website is not listed, you may need to reconnect it by going to Rank Math SEO → Dashboard → Help and clicking Disconnect Account.
  $Disconnect Account in Rank Math$
  After disconnecting, click the Connect Now button to reconnect.
3. Refresh Tokens: If everything seems correct but the data still shows zero, it might be due to expired authorization tokens. You can refresh these by deleting the Rank Math app from your Google Account permissions here and then reconnecting it.
  $Remove Access to Rank Math SEO$
4. Check for Data Availability: Sometimes, it may take a while for data to populate in Rank Math after making changes or reconnecting accounts. Please allow some time and check back later.
If you’ve followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for raising this concern!
Rakibuzzaman Siam
9 months, 2 weeks ago
Hello,

For initial troubleshooting, you can try to follow this guideline and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

If the issue persists, please follow the steps below to create a troubleshooting log so that we can check the issue further for you.

1. At first add the following filter to your website:
```
add_filter( 'rank_math/analytics/log_response', '__return_true' );
```
Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:
```
https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
```
This is how it should look like:

When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

Let us know how it goes. Looking forward to helping you.

Thank you.
RankBot
8 months, 2 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘zro impression’ is closed to new replies.