Zoho frequently disconnecting

#1017690
  • Resolved Grieve Law

    4 months, 1 week ago

    Rank Math free

    Hello!

    My sites have an issue with the Zoho extension persistently disconnecting. This is most often reproducible by pushing a site live from staging. I have set up a hook using the gform_zoho_crm hook to notify me, but that is only a band-aid fix that I’d like to see addressed. Is that the only thing I can do?

    I’m on Cloudways, WP version 6.7, Gravity Forms 2.9.5, Zoho Add-on Version 2.3.0 (but this has persisted through multiple versions).

Viewing 1 replies (of 1 total)
  • Jeremy

    4 months, 1 week ago

    Hello,

    Thank you so much for getting in touch.

    Since the issue is related to the Zoho extension and Gravity Forms, we recommend contacting the Gravity Forms or Zoho support teams for a more permanent solution. Our plugin doesn’t control these integrations, but we’re happy to help with anything related to Rank Math SEO.

    Thank you

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Zoho frequently disconnecting’ is closed to new replies.