Hello,
Thank you for contacting the support and we regret the inconvenience caused.
As an initial troubleshooting step please follow the below steps and see if that helps:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Apart from Nitropack, if you’re using any caching plugins as well, please exclude the Sitemap files of Rank Math from the caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. Clear your website’s cache and remove all the sitemaps from your Google Search Console account, and then submit only the main sitemap: /sitemap_index.xml
Here’s a guide with more details: https://rankmath.com/kb/submit-sitemap-to-google/
Further, give Google some time to crawl your website again and see if that helps.
Let us know how that goes.
Thank you.
Thank you, Prabhat,
I have followed all the steps but the error is still there. How do I know what I have done will help, and when will the error be removed?
Kudos.
Hello,
It is expected to see the error now. You will have to wait for Google to crawl the website again as only then Google would see the changes.
Unfortunately, there’s no fixed time for Google to crawl the website. Please wait for a few days and see if the error in Google Search Console gets fixed.
Hope this helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
