Your site is experiencing a technical problem

#88643
  • Resolved FilmBesaz
    Rank Math free

    hello rank math team 🙂

    I have a problem
    I receive an email once a day with the subject: Your site is experiencing a technical problem
    please help me, I don’t any information about it

    Thank you so much

    I leave the login information for you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Your site seems to be in Persian. Are you using any plugin to add Persian dates to your site ? If so, please let us know which one, this might be the cause of the issue.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hey my friend
    yes, I’m persian and i use this
    but if i don,t use it, my site words are demaged 😐
    Its name is wp_parsidate

    Thanks so much

    Hello,

    Everything seemed to work fine on your site after activating the Rank Math plugin. It is impossible for us to debug the issue without knowing what the error is and how to reproduce it.

    If you don’t know what exactly the error is then please set WP_DEBUG & WP_DEBUG_LOG value to true in wp-config.php file and activate the Rank Math plugin. You can add the following 3 lines in the wp-config.php file:

    
    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_DISPLAY', false);
    define( 'WP_DEBUG_LOG', true );
    

    After adding this code, the errors on your site will get logged in the debug.log file which you can then share with us.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Your site is experiencing a technical problem’ is closed to new replies.