Hello,
We apologize for the issue you are facing with connecting the Content AI Assistant to your site. It seems like you have activated Rank Math correctly, but you’re still encountering problems.
Here are a few steps you can take to troubleshoot this issue:
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Check Your Subscription: Ensure that you have an active Content AI subscription. If not, you will need to select a plan to access the features. You can do this by visiting this page.

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Connect Your Rank Math Account: Make sure that your website is connected to your Rank Math account. You can do this by clicking the Connect Now button in the Content AI section of your WordPress dashboard.

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Update Rank Math: Ensure that you are using the latest version of the Rank Math plugin. You can update it by going to WordPress Dashboard → Plugins and clicking Update Now if an update is available.

If you’ve followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for your patience, and we hope to resolve this for you soon!
Sources:
Resolving Content AI Related Issues » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please follow this guide to help you with your issue: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
If the issue persists, please head over to your WordPress Dashboard → Rank Math → General Settings → Content AI and click on the “refresh” icon/button and let us know here if you see any error messages.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.