Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Version control CSS is causing this problem. Overwriting following CSS file in includes/modules/version-control/assets will fix the issue:
https://i.rankmath.com/l18qQP
If you do not wish to do it, you can wait for an upcoming update that will fix this issue.
We seek your patience in this matter.
Thank you.
βββββββ
Got the same problem here, but itΒ΄s not fixed with the new “version-control.css” (cleared all caches, REDIS also).
Anything IΒ΄ve to check additionally?
Regards, Michael
for the moment, a rollback to 1.0.37.3 did the trick. For those who need the file: https://downloads.wordpress.org/plugin/seo-by-rank-math.1.0.37.3.zip
Hello @michael-h-einrichs,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Would you mind opening a new support ticket and sharing some temporary admin access so that we can investigate this problem further?
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Having the same issue. Deactivating Rankmath allows editing.
Got the error fixed with version 1.0.39 π
Thanks!
Hi @rtaxerxes,
Please update to the latest version to fix this issue.
Please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.