Your company’s VAT identification number could not be validated.

#486640
  • Resolved Craig
    Rank Math business

    Hi,
    I would like to purchase the business plan, but getting the error:

    > Your company’s VAT identification number could not be validated.

    For reference I have a UK company, the VAT number is GB213515446 and so expected to be exempt from paying the VAT. Please can you advise?

    Cheers,
    Craig

Viewing 1 replies (of 1 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please make sure that the flag during checkout is showing the correct country at the top right corner.

    Country

    If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to update your payment method.

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Your company’s VAT identification number could not be validated.’ is closed to new replies.