Hello, I’m sorry to hear that you’re facing issues with your Rank Math subscription. To resolve this, please follow these steps:
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Check Your Account: Log into your Rank Math account and ensure that your Business subscription is active. You can verify this in the Websites section of your account.
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Reconnect Your Website: If your website is not showing as connected or if it shows only the free version, you may need to disconnect and reconnect your website. To do this:
- Go to your WordPress Dashboard.
- Navigate to Rank Math SEO → Dashboard → Help.
- Click on Disconnect Account.
- After disconnecting, click on Connect Now and select the correct Rank Math account associated with your Business license.
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Activate Your License: Once connected, ensure that you select the correct subscription from the drop-down menu when prompted. Click OK, ACTIVATE NOW to activate your Business license.
If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
Where Is My Rank Math PRO License Key?
I was able to figure it out
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you.
Thank you.