Hello,
We genuinely appreciate your continued trust in Rank Math and understand your concerns regarding the price adjustment, and we’re here to provide clarity on this matter.
This decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.
For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
https://rankmath.com/kb/updated-plugin-prices/
It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.
With that said, since you are one of our loyal customers, we can offer you the old pricing of the plan and process a partial refund to match the old pricing. You may allow the renewal to be initiated and get back to us here and we’ll partially refund your purchase to match the previous price you usually pay.
Hope this helps and don’t hesitate to get in touch if you require any further assistance.
Thank you for choosing Rank Math.
thank you … how i can renew for 69 now ?? can you guide me … or it can be done throw paypal ?
Hello,
The renewal will happen automatically for the active subscription using your saved payment method. FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.
Please update us here when the renewal has been made so we can make the refund.
Hope this helps and don’t hesitate to get in touch if you require any further assistance.
Thank you for choosing Rank Math.
i dont know if you aready read my problem or not … the payment for renewal aready done with my paypal for another year for 95.88$ .. i did paid this … and it should be 69$ .. so you can check on paypal and refund me the rest
Hello,
We have escalated your request for a partial refund with our accounts team to match the old pricing, and we shall hear from them soon.
Meanwhile, if you have any other questions, please feel free to ask.
We are here to help you.
Hello,
Upon reviewing your account, we found that you are using the PRO license on your client websites, which is not allowed. We have refunded the full payment you made. If you wish to continue using Rank Math, you have to get a Business or an Agency license here:
https://rankmath.com/pricing/
I hope that helps, and please do not hesitate to let us know if you need my assistance with anything else.
