You changed my mail

#165472
  • Resolved Ale Bra

    4 years, 11 months ago

    Rank Math free

    A colleague of mine wanted to ask you a question about a message that appeared on the site, you told him that you could combine my email with his so that he could have access to support.

    You sent me an email saying if it was okay to merge our accounts, and I was fine with that, but you never told me that my account was going to be deleted. Now my account is listed as non-existent, when I made the purchase, and I can’t access my license panel, see my billing, nothing.

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  • Uzair

    4 years, 11 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    There has been some confusion and we have replied to your email.

    Can you please check that and reply back to the email so we can help?

    We look forward to helping you.

    RankBot

    4 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘You changed my mail’ is closed to new replies.