Hello,
I received an email saying I had a reply waiting from ‘Jeremy’ but I can’t seem to find it here.
Please can I have an update on this matter?
Thanks,
Catherine
Hello,
Here is the response from Jeremy: https://support.rankmath.com/ticket/xml-sitemap-not-displaying-indexed-pages/?view=all#post-813336
You have shared the SFTP access, please share the host and port as well.
We look forward to hearing from you.
Thank you.
Hello,
Oh so sorry, I completely missed the second page. What a dafty!
Thanks for getting back to me.
I have updated the sensitive data as requested.
Let me know if you need anything else.
Thank you.
Hey guys,
Any updates on this?
I was wondering as well, while we’re here if you had an answer for why my rank math options disappear on some cloned pages on WordPress. If you look at the google ads pages on this website, you can no longer access or edit the rank math settings?
This has been a consistent issue on our sites and I can’t work out why. The fix we are implementing at the moment is having to create a new page, import the page template and manually add new rank math seo optimisations for each page.
Is there a way of fixing this that is more efficient? Can I access the page seo optimisations by code and import it to a new page? Or is there a more simple solution?
Many thanks,
Catherine
Hello,
It looks like a cache issue; for reasons like on pages
* https://www.medwayplumbingandheating.com/wp-admin/edit.php?post_status=draft&post_type=page ;it says Drafts(4) but the listings show only 1 item
* and for Total posts (57) it only shows 10 items on the list at; https://www.medwayplumbingandheating.com/wp-admin/edit.php?post_type=page&all_posts=1
* Notice there’s not pagination on the page listing as well, to show the next items on the list, despite the total, All(57) being 57, and when I try to visit the next page (adding &paged=2 in the URL), I’m redirected to the first page; https://www.medwayplumbingandheating.com/wp-admin/edit.php?post_type=page&all_posts=1&paged=2
Could you please reach out to your host about this and tell them to clear server cache, then share with us their related feedback.
Thank you.
We are due to upgrade our server over the weekend so this could potentially be due to an outdated server issue?
I will raise this with them, see what they say and ask you to have another look next week if that’s okay?
Thank you for looking into this for me!
Catherine
Hello,
That is fine.
Please update us when the server upgrade is completed so we can have another look at this.
We look forward to hearing from you.
Thank you.
Hello,
The server has now been updated. Are you guys please able to look into this again?
Many thanks,
Catherine
Hello,
It looks like the FTP details got overwritten with the server update. Could you please confirm from your end and update them.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Nicholas,
Of course! Sorry about that, I forgot to update them. That password seems suspiciously small, let me know if you have any trouble.
Also, wanted to raise an issue we’ve been having with rank math page settings disappearing from cloned pages. It’s extremely frustrating as we have to input all of our info from scratch into a new page with an imported op3 template.
If you can see why this might be happening that would be extremely helpful,
Thanks,
Catherine
Hello,
I’m trying with the updated details, but getting the error; Authentication failed.
Could you have changed the FTP username maybe?
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
