XML sitemap - Support

Resolved Roger
10 months, 3 weeks ago

Rank Math free

Re. https://pokie.fun…XML site maps. show zero Total discovered pages in google webmaster although status says success ?. Click on the sitemap link then click “open sitemap” and it just redirects to the home page?…Any ideas?
Thanks
rogerc

Viewing 15 replies - 1 through 15 (of 15 total)

RankBot
10 months, 3 weeks ago
Hello,

I’m sorry to hear that you’re experiencing issues with your XML sitemap. It sounds like there might be an issue with the sitemap configuration.

To troubleshoot this issue, you can follow these steps:
1. Validate Your Sitemap: You can use the Validate XML Sitemap tool to ensure that your sitemap is correctly configured. Once done, click VALIDATE SITEMAP.
2. Ensure the Sitemap is Located in the Root Folder: Make sure that your sitemap is installed in the root folder of your WordPress installation.
3. Check if Your Sitemap is Accessible: You can use the httpstatus.io tool to check if your sitemap is accessible and to identify any issues preventing it from being accessed by the Googlebot.
If you’ve already tried these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for reaching out to us!

Sources:
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
How to Configure Sitemaps in Rank Math – Best Settings and Tips
Why Google Search Console Shows Zero Discovered URLs Through Sitemap? » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math
Indexed, Not Submitted in Sitemap – Google Search Console » Rank Math
Roger
10 months, 3 weeks ago

Rank Math free

Have tried all suggested…Re. https://pokie.fun…XML site maps. show zero Total discovered pages in google webmaster although status says success ?. Click on the sitemap link then click “open sitemap” and it just redirects to the home page?…Any ideas?
Thanks
rogerc
Reinelle
10 months, 3 weeks ago
Hello,

Please share your sitemap URL in the sensitive data section so we can check it as well.

Meanwhile, please follow the steps to flush the sitemap cache:

1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/

3. Disable the transient cache for the sitemap by applying this filter. This will make sure that your XML sitemap always reflects the latest changes on your site:
```
/** 
 * Filter if XML sitemap transient cache is enabled.
 *
 * @param boolean $unsigned Enable cache or not, defaults to true
 */
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
```
If you’re not sure how to add this code, you can follow this guide:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

Let us know how this goes.
Roger
10 months, 3 weeks ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Reinelle
10 months, 3 weeks ago

Hello,

The last read date is not updating on your Google Search Console.

In this case, please remove all your submitted sitemaps and resubmit your main sitemap only.

Here’s a guide you can follow:
https://rankmath.com/kb/submit-sitemap-to-google/

Once done, give Google some time to recrawl your sitemap and the last read date will show the latest date crawled.

Hope that helps.

Roger
10 months, 3 weeks ago

Rank Math free

Rankmath is not automatically submitting the site map, i have to do it manually. Also I have the PRO version of rankmath although all I see is the free version. I have already ( quite a few times ) deleted all sitemaps in Google and manually replaced them. I still keep seeing success and discovered none and last read 14/11/20 ??

Alhan
10 months, 3 weeks ago

Rank Math free

Hello,

Can please remove all sitemaps again and try submitting this instead?

https://pokie.fun/?sitemap=1

Let us know how that goes.

Looking forward to helping you.

Rakibuzzaman Siam
10 months, 3 weeks ago

Hello,

Please note that Rank Math only submits your sitemap automatically when you connect your Google Search Console with the Rank Math plugin: https://rankmath.com/kb/submit-sitemap-to-google/#automatic

We can see your sitemap is working properly without any issues. In this case, you can clear your website cache, remove all the submitted sitemap, and resubmit once again the /?sitemap=1 in the Search Console and see if that works for you.

However, as you mentioned you’re using the Rank Math PRO, but the account you have used to open this ticket is the Rank Math free version.

Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

Let us know how it goes. Looking forward to helping you.

Thank you.

Roger
10 months, 3 weeks ago

Rank Math free

Hello roger clutten,
Thank you for your purchase. Below is your product delivery information.
Manage Your Orders
Your Order
Rank Math PRO
Subscription renews every 1 year. Next charge: 19/2/24 (USD 64.90).
Full Terms and Subscription Management

USD 59.00 x 1
Charges will appear on your bill as PP* FS rankmath
Order Reference: RANKMATH230219-9860-98138
View Invoice

Tax: USD 5.90
Total: USD 64.90
You have received this email after an order made through FastSpring – an authorized reseller.

Roger
10 months, 3 weeks ago

Rank Math free

Hi
Connecting to Google, I don’t see “Search Console” under the Analytics tab ?
Alhan
10 months, 3 weeks ago

Rank Math free
Hello,

Thank you for your query, and we are so sorry about the trouble this must have caused.

Please follow the steps below to create a troubleshooting log so that we can check the issue further:

Step #1.
First, add the following filter to your website:

add_filter( 'rank_math/analytics/log_response', '__return_true' );

Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

Step #2.
After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

If in your case, you do not see the Scheduled Actions menu, then you can try visiting the following URL:
```
https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
```
Ensure that you replace yourdomain.com with your own domain in the above link.

Step #3.
When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.

You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.

As for the error log, please share the latest messages with us so we can advise further.

If you’re unsure about the steps, please add your WordPress and FTP login information in the sensitive data section so we can check.

We really look forward to helping you.

Thank you.
Roger
10 months, 2 weeks ago

Rank Math free

/?sitemap=1 Unknown 7 Jan 2024 Couldn’t fetch 0

Roger
10 months, 2 weeks ago

Rank Math free

Hi
Sorry but have spent far too much time on this so far. I would have expected that after buying Rankmath everything would work as expected. Will leave it as it is ( maybe generate XML sitemap elsewhere and submit by hand. Thanks for your help anyway.
rogerc

Roger
10 months, 2 weeks ago

Rank Math free

/?sitemap=1 Unknown 7 Jan 2024 Couldn’t fetch

Alhan
10 months, 2 weeks ago

Rank Math free

Hello,

Could you please share a screenshot or a recorded screencast video of the error that you are facing so that we can check that out visually at our end.

You can use tools like Imgur (https://imgur.com/upload) to upload the screenshots or you can use tools like Loom (https://www.loom.com/screen-recorder) to record and upload the screencasts and share the generated links here.

We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

Thank you.

RankBot
9 months, 2 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

The ticket ‘XML sitemap’ is closed to new replies.