XML Error

#318543
Viewing 3 replies - 1 through 3 (of 3 total)
  • Azib Yaqoob
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    I hope this helps. Looking forward to helping you.

    Hello,

    I try all things.

    However, It is same. I send Google Serach site maps.

    aksa

    Prabhat
    Rank Math agency

    Hello,

    I checked your sitemaps and was able to replicate that the styles for the sitemap were not loading on the frontend.

    Caution: I logged into your website’s admin area and found that the filter to remove all the data of Rank Math was included in the theme’s functions.php file. This filter is capable of entirely removing your Rank Math data/optimizations and the process is irreversible. Please ensure, that unless this is not what you exactly want, you should never include that filter in the website. I went ahead and have removed it from the website.

    Here are some screenshots for your reference:
    https://i.rankmath.com/8kipRN
    https://i.rankmath.com/IiRBKf

    However, using the Health Check and Troubleshooting plugin, I checked if there was a conflict but was unable to find one.

    I then added the below filter to disable sitemap caching in your theme’s functions.php file:

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    I also included an additional exclusion rule in your caching plugin to ensure that the sitemaps do not get cached from that plugin. Here’s the rule I added:

    /(.*)sitemap(.*)
    

    The above rule excludes from caching, any URL on your website with the word “sitemap” in it.

    The above steps seem to have fixed the issue and the sitemaps are now loading properly. Here’s a screencast: https://i.rankmath.com/AacEjO

    With that being said, I do suggest that you get in touch with your web host and ensure that the sitemaps are not being cached from their end.

    Once done, clear your website’s cache and remove all the sitemaps from your Google Search Console account, and then submit only the main sitemap: https://aksamuhendislik.com/sitemap_index.xml.

    Further, give Google some time to crawl your website again and see the issue gets fixed.

    Hope this helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘XML Error’ is closed to new replies.