Hello,
We apologize for the issue you are facing with your Rank Math PRO purchase. To fix the problem with the wrong email address, you will need to contact our support team to merge both accounts or change the email connected to your PRO plan.
Please follow these steps:
- Navigate to the Rank Math Support Forum to open a ticket.
- In the Ticket Title section, enter a one-line summary of the issue.
- Provide more details in the Ticket Question section, including the email address you used to purchase the PRO plan.
- In the Sensitive Data section, enter the email address(es) you want to connect to your PRO account.
- Include a screenshot of your invoice or any relevant information.
- Click the SUBMIT YOUR TICKET button.
Once you submit your ticket, our support team will assist you in resolving this issue.
Thank you for raising this concern, and we look forward to helping you!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
I wrote the wrong email during my purchase of pro. Van you help med fix this?
see picture for mor information
https://imgur.com/a/JxIuuQh
Hello,
Thank you for contacting support.
We have moved the subscription to this account and you can enjoy the PRO features by installing the PRO plugin following this guide: https://rankmath.com/kb/rank-math-pro-license-key/
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
