Hello,
Thanks for getting in touch with us today and sorry for the inconvenience caused.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I figured out on what pages there is a problem.
We use co-authors plugin as many posts have more than one author. and it seems the “og:title”
“og:description”
“og:url”
are wrong only for authors which have written an article together.
Suppose Author A and Author B have written an article together, then
for Author A, the title, description and url are correct
but for author B, the title, description and url that are added are of Author A.
Hello,
Thank you for contacting Rank Math today.
These are great findings! For better control over the OG meta that is displayed on your posts, you can also go further and customize it using the following filter on your theme’s functions.php file:
/**
* Allow developers to change the content of specific social meta tags.
*
* The dynamic part of the hook name. $network, is the network slug
* and $og_property, is the property which we are outputting.
*
* @param string $content The content of the property.
*/
add_filter( "rank_math/opengraph/{$network}/$og_property", function( $content ) {
return $content;
});
Looking forward to helping you. Thank you.
Thank you but I hope you can fix this compatibility issue with coauthors plugin.
Hi Manish,
Thanks for getting back to us.
I will pass this on to our developers so that they can dig deeper. Hopefully this integration will be addressed soon.
Thank you.
I hope you are able to fix this issue of compatibility with coauthors plugin soon. We did not face this issue with yoast, from which we migrated, hoping for a better product.
We have nearly 100 authors having wrong og title and description due to this and it takes lot of time and effort to manually alter them. Plus the issue remains for any new author that coauthors an article in future.
Hello,
Can you please link us to the co-author plugin which you are using on your site?
Looking forward to helping you. Thank you.
Hello,
Thank you for sharing the information.
It seems like that there is a problem with the Rank Math plugin.
We have noted that and it should be fixed in one of the upcoming updates.
We seek your patience and understanding in this matter.
