Wrong Product Image when Sharing on Whatsapp

#149121
  • Resolved Macho Accesorios

    4 years, 10 months ago

    Rank Math free

    Hello, i was using Yoast Seo Pro always before, but i read that Rank Math is Better. I install Rank math and migrate all the data from Yoast Seo.

    The problem is for Product Images. With Yoast i can set an image in the Social section. it worked great.

    Rank Math also has the Social section, but when i add the picture to the product, this picture is not pulled from there when i share the product link by whatsapp. It worked very well with Yoast Seo, i search the image in my media library, choose the product image, and this image was pulled when i share the product link by whatsapp and other sharing option.

    With Rank Math, it does not matter what image i set in Social Section, still shows the wrong image.

    IS there a way to fix That? i really like Rank Math so far, i dont want to go back to Yoast Seo, I hope this can be fixed.

    Thank you in advance.

    Roy

Viewing 9 replies - 16 through 24 (of 24 total)
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  • Os.me Team

    4 years, 9 months ago

    Rank Math free

    Hi Everyone – We are a Rankmath Pro customer and facing the exact same problem except that we don’t have a Yoast fallback :(. We have been a rankmath customer for two years now. Dropping a note here to share that multiple customers are facing this problem + I would like to be notified whenever this fix is released.

    Macho Accesorios

    4 years, 9 months ago

    Rank Math free

    Hello

    Last reply from RankMath was 2 weeks ago. No updates since the last update before that date. I also waiting for this issue to be fixed. I hope they fix it soon.

    Regards

    Roy

    Jeremy

    4 years, 9 months ago

    Hello,

    Thank you for keeping in touch with us.

    I would like you to know that our developers are still looking into this.

    We apologize for the unexpected delay, our developers have been caught up in a lot of inquiries at the moment. Rest assured you will receive feedback or a solution from them very soon.

    We appreciate your time and patience.

    Uzair

    4 years, 9 months ago

    Hello,

    Please add this code in your theme’s functions.php file to keep only the features image as the og:image for your products:

    add_action( 'rank_math/head', function(){
	if ( is_product() ) {
		remove_all_actions('rank_math/opengraph/facebook/add_additional_images');
	}
}, 9 );

    This will resolve the issue for you.

    Hope that helps.

    Roy Robles

    4 years, 9 months ago

    Rank Math free

    Hello,

    The code works. I added with code snippets plugin. It sets all products feature image as Social Sharing Image automatically.

    It would be great if you add this funtion to the Rank Math Plugin, so we don’t have to set the image for every product. This code does that for now.

    Thank you

    Roy

    Reinelle

    4 years, 9 months ago

    Hello,

    @Roy We are glad it worked for you, and thank you for your feedback.

    If you have any other concerns, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.

    We are always here to help.

    Thank you.

    Rank Math

    4 years, 9 months ago

    Hello,

    Thank you so much for your patience and understanding.

    Please update to the latest version of the plugins and see if that helps.

    If not, please let us know. We are here to assist.

    Macho Accesorios

    4 years, 9 months ago

    Rank Math free

    Hello,

    Yes, it works perfectly now. The social section, product image, sharing by whatsapp now shows the featured image by default. This is Perfect.

    In yoast Seo, if i don’t select any images it shows the wrong image, is always neccesary to select an image for each product, waste of time. But with Rank Math last Update there’s no need to select an image. it Shows the Featured Product Image by default.

    You are the best. Problem solved.

    Thank you.

    Roy

    Anas

    4 years, 9 months ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 16 through 24 (of 24 total)
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The ticket ‘Wrong Product Image when Sharing on Whatsapp’ is closed to new replies.