Wrong Metas On Homepage & WP Bakery Problem

#56245
  • Resolved Vaibhav Singh
    Rank Math free

    Dear Team,

    I have been trying hard to get this issue resolved.

    The Meta Titles, and description in my home page is wrong. Rankmath over rides the Meta settings on the WP dashboard. The Titles picked up on SERP is is picked up twice – one the title of my website, two the title of my Page . Also, the meta description is picked up by a machine generated extract. When i go to the titles and meta section. I get a message saying “Static page is set as the front page (WP Dashboard > Settings > Reading). To add SEO title, description, and meta for the homepage, please click here: Edit Page: mywebsite”

    When i hot the edit button. It goes to WP Bakery and the block editor does not work there. I only see text edit, with no page content displaying. And I see the Rankmath buttons. but they seem to not work. I had raised a ticket earlier about this problem with WP Bakery earlier, but got no support. I have seen a lot of other users also facing the same problem with WP Bakery in the support forum.

    Request your help and intervention on this on urgent basis. Shared my creds in the sensitive section.

    • This topic was modified 4 years, 5 months ago by Vaibhav Singh.
Viewing 12 replies - 1 through 12 (of 12 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have tried to enter in the website and check it but that domain (wordpress.com) but it doesn’t work for us. Could you check your login credentials?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi Alberto,

    Sorry had turned off login to site using wordpress accounts as it causes wrong redirects. Have turned it on now and put the site in maintenance mode.

    You could login now.

    Please do let me know once done so i could bring back my site. Thanks you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hi,

    The logins are not working.

    Could you please check?

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Todd,

    Im sorry there was a typo in the creds – updated now

    Hello,

    Thank you for sending the correct details.

    The Rank Math’s panel in the backend is not working:
    rank math metabox

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Dear Team,

    I have tried testing the plugin conflict and implied theory of elimination, but in vain. I had explained this to Bhanu also earlier (CO-Founder RankMath).

    This seems to a WP Bakery problem with RankMath as suggested by many others facing similar issues as raised in the forum.

    Looking forward to your help on this.

    Best,

    Todd
    Rank Math free

    Hello,

    I can login to your WordPress.com account but when I click on the WP Admin link, I can only see this
    We are currently in maintenance mode. Please check back later.

    Nothing else.

    This is the link I clicked:

    Let me know.

    Hi – the maintenance mode is switched off – could you please try again. As an admin you can still access wp admin even with maintenance mode on. How ever i have switched it off.It is in theme options>general settings

    Todd
    Rank Math free

    Hello,

    We have replied to your email about this.

    The WP Admin area will not open even though we can login to WordPress.com with the logins you provided.

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    I have been able to access and test your site, Rank math is not conflicting with WP Bakery. I have attached a screen cast in the sensitive section where Rank math is working fine on your home page with the following plugins active. Rank math, Classic Editor, Gutenberg, WP Bakery, Coblocks. Please determine the conflicting plugin by following this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know if you find the culprit.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Wrong Metas On Homepage & WP Bakery Problem’ is closed to new replies.