Wrong image showing in Twitter II

#42257
  • Resolved THG POE

    4 years, 7 months ago

    Rank Math free

    I thought this topic was solved (first topic: https://support.rankmath.com/?post_type=topic&p=41428 ), but now the same problem is ocurring again. And as I do not know if you read the old topic with the update again, i make a new post.

    Update 10.04.2020:
    So sorry, but with a new blog-article I am now having exactly the same problem although I did everything you said and deactivated the Jetpack settings.
    My login details are still the same..can you help me?
    I really do not know what to do now…thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Todd

    4 years, 7 months ago

    Rank Math free

    Hi,

    Thanks for getting in touch with me.

    Do you mind sharing the link of the post in question and tell us which image you would like to see there instead?

    THG POE

    4 years, 7 months ago

    Rank Math free

    Thanks for the reply.
    The link of the twitter post is: https://twitter.com/HPoelert/status/1248872348972916741
    There you can see the image shown which is not the one selected in “social” in RankMath.
    Here the social settings: https://prnt.sc/rxdur4

    Thank you for help!

    Todd

    4 years, 7 months ago

    Rank Math free

    Hi,

    I am not sure why Twitter didn’t pick that image but it is correctly added to your page’s source and even the Twitter’s validator tool is showing the correct image:
    null

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    THG POE

    4 years, 7 months ago

    Rank Math free

    Thank you for the reply.

    What I really don’t understand is this: Just a moment ago I pressed F5 and now the image is presented totally correct. How can this happen? Did you change anything?

    Todd

    4 years, 7 months ago

    Rank Math free

    Hi,

    I didn’t change anything. I didn’t even login to your website because I didn’t need to 🙂

    I guess Twitter was just using a cached version of your website and now they see the info correctly.

    Please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Wrong image showing in Twitter II’ is closed to new replies.