Hello,
Thank you for reaching out to us regarding the email address issue with your Rank Math Pro purchase. We understand the situation and are here to assist you.
To resolve this, you will need to contact our support team to update the email address associated with your Rank Math Pro account. Please navigate to the Rank Math Support Forum and open a ticket.
In the Ticket Title section, provide a brief summary of the issue, mentioning the incorrect email address used for the purchase and the correct one. You can attach the screenshot of your card statement showing the transaction details in the Ticket Question section.
Once you submit the ticket, our support team will assist you in linking your purchase to the correct email address provided.
If you need any further assistance or have additional questions, feel free to let us know through the support ticket. We are here to help you.
Kind regards,
Rank Math Support Team
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Change or Update the Payment Method » Rank Math
SEO Reports Delivered Straight to You (And Your Clients) via Email With Rank Math » Rank Math
Hello,
Is there a human working on this ticket?
Hello,
Thank you for contacting support.
We have corrected the typo on the email address and the PRO subscription now shows on this account.
You can follow the steps here to install the PRO plugin: https://rankmath.com/kb/rank-math-pro-license-key/
Don’t hesitate to get in touch if you have any other questions.
Hello,
We are glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
