Wrong email address

#169536
  • Resolved Martin Miorin

    4 years, 9 months ago

    Rank Math free

    Hello Support,

    I purchased a “Pro” subscription and during the order process I entered the wrong E-Mail address. Now I did not receive my log in details. I payed the order with my PayPal Account (transaction number 84036762971090607, transaction date 20.03.2021 11:18:02 MEZ, E-Mail m************@g*****).
    Could you please transfer the subscription from m*******@e************ (wrong address) to m*******@e************* (correct address)?

    Thank you.

    Best regards
    Martin Miorin

Viewing 1 replies (of 1 total)
  • Prabhat

    4 years, 9 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    Please send an email to s******@r*********** with a copy of this inquiry. Our accounts department will be able to help you with the issue further.

    If you have any other questions or require any assistance don’t hesitate to get in touch.

    Thanks.

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Wrong email address’ is closed to new replies.