Wrong E-Mail at purchase

#386891
  • Resolved MatVenture Touring

    3 years, 7 months ago

    Rank Math free

    Hello!
    I just saw I put the wrong E-Mail in the form when I bought PRO. My E-mail is m********@g********, but in the form I put m*******@g********. How do I solve this problem since, for that reason, I didn’t get payment information or the download link? Thanks very much in advance!

    Best regards, Mathias Koll

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    3 years, 7 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support.

    As requested, we’ve updated the email address in your subscription and sent you the login details via email.

    Hope that helps.

    Thank you.

    MatVenture Touring

    3 years, 7 months ago

    Rank Math free

    Wow, that was fast!
    Thanks for your help, everything works perfekt now.

    Best regards Mathias Koll

    Reinelle

    3 years, 7 months ago

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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