WP ERROR LOG

#382663
  • Resolved Gopi Mundkur

    2 years, 6 months ago

    Rank Math free

    Just saw this error in the WP Error log:

    WordPress database error Commands out of sync; you can’t run this command now for query SELECT autoload FROM wp_options WHERE option_name = ‘rank_math_notifications’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, MyThemeShop\Notification_Center->update_storage, delete_option

    Please help rectify this.

    Thank you,

    Gopi Mundkur

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for the unexpected delays and any inconvenience that might have been caused due to that.

    Please clear your website and server’s cache and see if that fixes the issue.

    Also, please ensure that the following PHP values are set:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    You may get in touch with your web host and ask them to set the above values.

    If the issue persists, then please follow this troubleshooting guide:
    https://rankmath.com/kb/wordpress-database-error-commands-out-of-sync/

    Let us know how that goes.

    Thank you.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘WP ERROR LOG’ is closed to new replies.