Hello, we apologize for the issue you are facing with Elementor and the Rank Math Pro plugin. This loading issue could be related to a conflict between the plugins or a problem caused by the recent update.
Here are a few steps you can try to resolve the issue:
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Clear Cache: Make sure to clear all caches, including your browser cache and any caching plugins you may be using.
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Check for Plugin Conflicts: Deactivate all other plugins except for Rank Math and Elementor to see if the issue persists. If it resolves the issue, reactivate the plugins one by one to identify the conflicting plugin.
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Update Rank Math: Ensure that you are using the latest version of Rank Math. You can check for updates in your WordPress Dashboard under Plugins → Installed Plugins.
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Reinstall Rank Math: If the problem continues, consider reinstalling the Rank Math plugin. You can do this by deactivating and deleting the plugin, then downloading and installing it again from your Rank Math account.
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Check for JavaScript Errors: Open your browser’s developer console (usually F12) and check for any JavaScript errors that might indicate what is causing Elementor to hang.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
