Hello,
Thank you for contacting Rank Math Support today and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
It seems you open this ticket with your Rank Math Free account.
The PRO version is built on top of the free version to keep the plugins robust and lightweight.
You will need both of them to be installed and activated at the same time so the PRO version will work.
We highly recommend going through the following guide to set up the plugin completely and correctly: https://youtu.be/nCDe67K_3rA
You would not lose any data when upgrading/installing the Rank Math PRO plugin.
Hope this helps. Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
