wordpress user permissions

#451724
  • Resolved Mark Bagley

    3 years, 2 months ago

    Rank Math free

    Hi

    We have a website that we want to allow a new user type (Created using User Role Editor : https://en-gb.wordpress.org/plugins/user-role-editor/).

    We want to restrict access to plugins, core and settings and only allow the user access to pages and posts, media etc.

    Having created a user allowing access to your plugin and pages etc when the user adds data it will not save, he is using the Free version of the plugin.

    We have checked the role manager and all items are ticked for the new user type.

    Please advise if there is a work around.

    Thanks in advance

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please check if you are using a Firewall, as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope this helps. Looking forward to helping you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘wordpress user permissions’ is closed to new replies.