Wordpress Plugin Not Saving Changes

#49137
  • Resolved Edward Terry

    5 years, 4 months ago

    Rank Math free

    Hello,

    I was making some changes to a post on a website I manage but RankMath does not save the changes to the snippet, focus keyword, etc that I make in the block editor area for the post. I am using the latest versions of the plugin (1.0.42.3) and WordPress (5.4.1) but don’t know what’s happening.

    I have tried a few times but it just won’t save.

    Many thanks
    Edward

Viewing 2 replies - 1 through 2 (of 2 total)
  • Electric Moda

    5 years, 4 months ago

    Rank Math free

    I am having the same issue.

    Todd

    5 years, 4 months ago

    Rank Math free

    Hi Edward,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    I do not see the issue you have highlighted:
    https://i.rankmath.com/pbKOXe

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let me know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    5 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Wordpress Plugin Not Saving Changes’ is closed to new replies.