-
On my website hmhub.me as I activates RankMath I get the white screen of Death saying – “There has been a critical error on this website. Please check your site admin email inbox for instructions.”
I’m running the latest version of Divi theme.
I have tested with all other plugins deactivated also but I’m getting the same error.
-
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
There are various technical requirements that your website should qualify for Rank Math to function correctly. Could you confirm if the requirements are full filled?
if everything looks good and you still can’t able to activate it, We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘WordPress Critical error as I activates RankMath’ is closed to new replies.